TimelyCare
Health
Counseling
Care Network
Accommodations
Dean of Students

Welcome to PLU Counseling Services

We are a free mental health counseling resource available to all currently enrolled students.

Call Us: 253-535-7206
Visit Us: Third floor of the Loren and MaryAnn Anderson University Center
Office Hours:  Mon-Thurs, 8:00am-noon, 1:00-5:00pm

How Can We Help?

We recognize that college presents a wide range of challenges. College is a time for personal growth, learning, and self-knowledge, but it isn’t always easy. Some students need a place to develop coping skills for social, academic, and personal growth. Other students face more complex problems like anxiety, depression, and similar concerns.

Our experienced team of licensed psychologists and mental health counselors is well prepared to help you make the most of your educational experience. All services are provided at no charge and are available for PLU students who are currently enrolled in classes. We also extend emotional support for undocumented students, as well as those students impacted by undocumented family or friends.

Inclement Weather / University Closure

Our office follows the university’s lead on late openings and/or closures.  If the university is closed, all scheduled appointments during the closure are cancelled.  Click here to read further.

Thanksgiving Holiday / Winter Break

We will be closed November 28 and 29, in observation of the Thanksgiving holiday.  Additionally, we will be closed for winter break beginning Friday, December 20th, and will reopen Monday, January 6th.  Please use TimelyCare services during any closures.

ENROLL IN TIMELYCARE

TimelyCare (formerly Lute Telehealth) provides free mental health services on desktop and mobile devices via on-demand and scheduled appointments.

24/7/365 CRISIS SUPPORT

Students in need of urgent mental health support have instant access to a counselor.  Click to learn more!

SCHEDULING AN APPOINTMENT

All students enrolled for classes may access campus-based services with PLU counselors.  Check here for eligibility and scheduling info.

Wait Times and Availability

Extended wait times for mental health services are occurring broadly across the nation due to increased demand for these services.  Wait times can vary considerably, depending on type of service, time of year/semester, demand for services, and staffing level.

Unfortunately, due to high demand and staffing limitations, we are unable to accept new clients at this time.  However, we can schedule a 30-minute consultation with a counselor to help you find outside or long-term services in the community.  Know that PLU Counseling Services works diligently to connect students with mental health services as quickly as possible. Typical wait time is 5-10 days for an initial (first-time) appointment and can extend to 2-3 weeks during high-demand times.

Immediate connection to a counselor is always available 24/7/365 via TimelyCare when using the “Talk Now” feature, and scheduled counseling can often be arranged most quickly through TimelyCare services.  PLU student have access to 12 free Scheduled sessions through TimelyCare virtual services, and “Talk Now” is unlimited.

*Although we are not affiliated with the Couple and Family Therapy Center, a community resource near PLU, we do collaborate and give referrals to the CFT Center.

LOCATION

PLU Counseling Services
Anderson University Center, Suite 300
Tacoma, WA 98447

PHONE

253-535-7206 (OFFICE)

253-536-5124 (FAX)

EMERGENCY

911

988

PLU Campus Safety – 253-535-7911

EMAIL
HOURS
Regular Office Hours

Monday – Thursday,
8:00am to 5:00pm
(closed during noon lunch hour)

Use TimelyCare services as needed during our closures.