Support
- What We Support – A summary of what we support for students, faculty, and staff
- Privacy Statement – Our commitment to protecting your privacy when providing support
![accounts keys icon](https://www.plu.edu/helpdesk/wp-content/uploads/sites/125/2014/10/accounts.png)
Accounts & Passwords
PLU ePass accounts, changing passwords, department & organization accounts
![email-calendar email-calendar icon](https://www.plu.edu/helpdesk/wp-content/uploads/sites/125/2014/10/email-calendar.png)
Email, Calendar, Google Apps
Communication and collaboration tools like mail, calendar, and Google Apps
![network network icon](https://www.plu.edu/helpdesk/wp-content/uploads/sites/125/2014/10/network.png)
Internet (Network), Wireless and Phone Service
Accessing the PLU network, phone system, and cable TV
![learning-tech learning-tech icon](https://www.plu.edu/helpdesk/wp-content/uploads/sites/125/2014/10/learning-tech.png)
Classrooms, Labs, Learning Technologies
Learning spaces and learning tools
![software software icon](https://www.plu.edu/helpdesk/wp-content/uploads/sites/125/2014/10/software.png)
Computers & Software
Computer hardware, software, purchasing, and maintenance
![security security icon](https://www.plu.edu/helpdesk/wp-content/uploads/sites/125/2014/10/security.png)
Anti-Virus, Cyber-Safety, Backups, Security
Anti-virus, anti-spam, cyber safety, backups, and security
![information information icon](https://www.plu.edu/helpdesk/wp-content/uploads/sites/125/2014/10/information.png)
Banner
Banner web and internet native banner (INB)
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Web Services
Web site creation and maintenance, PLU search and online directory
Service Requests
Log in to Web Help Desk to make a service request online and view the status of your requests. You’ll need your PLU ePass username and password.
Using the Online Service Request System
Instructions for filling out a Service Request form and viewing your ticket history.