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PLU Computer Patch Management and Windows Updates Information & Technology Services has transitioned to a new system for installing Windows updates on University owned computers.  The updates, which had been distributed using a program called Lumension (also known as Patchlink), will now be remotely pushed out through a Microsoft product that is tightly integrated into the Windows operating system.  When updates are available for your computer, they will be downloaded in the background while

Internet, Wireless and Phone Service Internet Access – Getting connected to the PLU internet. Finding the Jack Number on a Wall Plate – Getting the wall plate and jack number for a service request. Phones – Overview of PLU campus phone system. Phone Prefixes – Find the prefix for four-digit extensions at PLU. PLU Voicemail – Basic guide to using voice mail with PLU digital phones. Phone Service and Repair – Getting support with your digital phone. Service RequestsAccess the online Help Desk

To play a part in Pacific Lutheran’s strategic plan, President’s Council establishes annual init

Pacific Lutheran University provides information technology (IT) services in support of the university’s educational mission. IT services include but are not limited to computer labs, data and voice networks, classroom and instructional technologies, and administrative systems. Policies related to IT services and resources extend also to copyright infringement, intellectual property, content accessed or downloaded over the PLU network, and appropriate use of communication systems & services

Individual responsibility is a key attribute of a vibrant learning community. All students, faculty, and staff are therefore expected to respect the needs and rights of others by exercising good judgment in their use of technology. Hallmarks of individual responsibility within an electronic environment include respect for the intellectual property of others, adherence to standards for academic integrity, maintenance of learning and working environments that are free from materials that may

3.3.1 Authentication and Identity Management PLU issues and manages electronic identifiers — e.g. ePass usernames and passwords — for every member of the university who connects to the network to use such electronic resources as email, online resources, administrative information systems, and learning management systems. All users of the PLU network must obtain electronic identifiers to gain access to the network and to specific networked resources to which they are assigned access. Users must

The University recognizes that the value of its data and resources lie in their appropriate and widespread use. Pacific Lutheran University is committed to respect and protect the privacy of its students, employees, parents, alumni, friends and healthcare patients as well as to protect the confidentiality of information important to the University’s academic mission. A data classification policy is necessary to provide a framework for securing data from risks including but not limited to