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Windows Updates and Patch Management https://www.plu.edu/helpdesk/support/computers-software/windows-updates-and-patch-management/

PLU Computer Patch Management and Windows Updates Information & Technology Services has transitioned to a new system for installing Windows updates on University owned computers. The updates, which had been distributed using a program called Lumension (also known as Patchlink), will now be remotely pushed out through a Microsoft product that is tightly integrated into the Windows operating system. When updates are available for your computer, they will be downloaded in the background while

Internet, Wireless and Phone Service https://www.plu.edu/helpdesk/support/internet-phones/

Internet, Wireless and Phone Service Internet Access – Getting connected to the PLU internet. Finding the Jack Number on a Wall Plate – Getting the wall plate and jack number for a service request. Phones – Overview of PLU campus phone system. Phone Prefixes – Find the prefix for four-digit extensions at PLU. PLU Voicemail – Basic guide to using voice mail with PLU digital phones. Phone Service and Repair – Getting support with your digital phone. Service RequestsAccess the online Help Desk

Where History and Innovation Meet https://www.plu.edu/innovation-studies/news/where-history-and-innovation-meet/

Where History and Innovation Meet Posted by: halvormj / November 28, 2017 Image: Does innovation change the way that we see the world? Photo by Dayne Topkin on Unsplash. November 28, 2017 by Damian Alessandro. The scope of human history is vast, encompassing everything that has happened in past societies. However, when most students think about history, they usually focus on the dates and events that have been highlighted in textbooks. These events tend to include social upheavals and mass

Annual Objectives and Key Results https://www.plu.edu/institutional-effectiveness/annual-objectives-and-key-results/

To play a part in Pacific Lutheran’s strategic plan, President’s Council establishes annual init

2018 – Graduation and Retention Figures https://www.plu.edu/institutional-research/documents/2018-graduation-and-retention-figures/

Graduation and Retention Figures - 2018 (pdf) view download

Graduation and Retention Figures – 2018 https://www.plu.edu/institutional-research/documents/graduation-and-retention-figures-2018/

Graduation and Retention Figures - 2018 (pdf) view download

Fraudulent Email and Phishing Redux https://www.plu.edu/itech/news/fraudulent-email-and-phishing-redux/

Fraudulent Email and Phishing Redux Posted by: Jenna S / February 9, 2016 February 9, 2016 by David Domask Example of phishing email (click to enlarge) Yet another round of fraudulent “phishing” emails have been sent across Campus masquerading as an official email warning users that their accounts are about to be shut down unless they are verified. As we have noted multiple times during these campaigns, the Help Desk will never solicit your account information. All of our account work is done

1.2 Community Responsibilities and Expectations https://www.plu.edu/its-policies/1-0-introduction/1-2-community-responsibilities-and-expectations/

Individual responsibility is a key attribute of a vibrant learning community. All students, faculty, and staff are therefore expected to respect the needs and rights of others by exercising good judgment in their use of technology. Hallmarks of individual responsibility within an electronic environment include respect for the intellectual property of others, adherence to standards for academic integrity, maintenance of learning and working environments that are free from materials that may

3.3 Network Access and Security https://www.plu.edu/its-policies/3-0-security/3-3-general-network-and-data-security-practices/

3.3.1 Authentication and Identity Management PLU issues and manages electronic identifiers — e.g. ePass usernames and passwords — for every member of the university who connects to the network to use such electronic resources as email, online resources, administrative information systems, and learning management systems. All users of the PLU network must obtain electronic identifiers to gain access to the network and to specific networked resources to which they are assigned access. Users must

3.5 Data Classification and Control https://www.plu.edu/its-policies/3-0-security/3-5-outsourcing-and-external-party-access/

The University recognizes that the value of its data and resources lie in their appropriate and widespread use. Pacific Lutheran University is committed to respect and protect the privacy of its students, employees, parents, alumni, friends and healthcare patients as well as to protect the confidentiality of information important to the University’s academic mission. A data classification policy is necessary to provide a framework for securing data from risks including but not limited to