Student Holds
There are many types of holds that are placed on student accounts and records for different circumstances. Each hold prevents basic university privileges, such as, but not limited to the right to register, add/drop classes, cash checks or receive copies of unofficial/official transcripts or a diploma. Listed below are types of holds that are placed on accounts and the offices to contact regarding them.
Academic Hold
The Registrar’s Office places Academic Holds on students with academic standing issues who must contact the Registrar. Registration for classes is not allowed until removed by the Registrar’s Office.
Responsible Office
Registrar’s Office
Contact Information
253-535-7131
Academic Probation Hold
Students on academic probation must meet with an advisor in the Academic Advising Office no later than the 10th day of the semester. Failure to do so will place students on an academic probation hold. Students on this hold may not add or drop classes or register.
Responsible Office
Academic Advising
Contact Information
253-535-7459
Admissions Hold
Responsible Office
Office of Admissions
Contact Information
253-535-7151
Collection Hold
The collection hold will remain on a student account until the balance is paid in full including any interest, collection, or legal fees. Once the account is paid in full this hold will become a collection paid hold. Any student wishing to return to the university must pay in full all of their estimated charges prior to registration. Clearance to return to the university is issued by the Accounts Receivable Department.
Responsible Office
Student Accounts
Contact Information
253-535-7115
Collection Paid Hold
The collection paid hold will permanently remain on a student account. Any student wishing to return to the university must pay in full all of their estimated charges prior to registration. Clearance to return to the university is issued by the Accounts Receivable or Student Loan Department.
Responsible Office
Student Accounts
Contact Information
253-535-7115
Collection Write-Off Hold
The collection write-off hold prohibits a student from returning to the university and/or receiving a diploma. The balance written off on the student account must be paid prior to receiving university services. Once the account is paid in full this hold will become a Collection Paid Hold. Any student wishing to return to the university must pay in full all of their estimated charges prior to registration. Clearance to return to the university is issued by the Accounts Receivable or Student Loan Department.
Responsible Office
Student Accounts
Contact Information
253-535-7115
Collection Perkins Hold
The Perkins collection hold will remain on a student account until the balance is paid in full including any interest, collection, or legal fees. Once the account is paid in full this hold will become a collection paid hold. Any student wishing to return to the university must pay in full all of their estimated charges prior to registration. Clearance to return to the university is issued by the Accounts Receivable or Student Loan Department.
Responsible Office
Student Loans
Contact Information
253-535-8056
Credit Balance Hold
Any student with a credit balance on their student account who is not registered for a future term or is listed as a graduating senior, will be placed on a Credit Balance Hold. The Revised Code of Washington (RCW) 63.29 Uniform Unclaimed Property Act requires the university to forward all unclaimed student account balances to the Washington State Department of Revenue unless the student requests a refund or donates their credit balance to the university. This hold will prevent the release of a student’s university transcript.
Responsible Office
Student Accounts
Contact Information
253-535-7115
Exit Interview Hold
If a student does not complete their Federal Perkins or Nursing Student Loan exit interview upon leaving the university, a hold will be put on the student account until complete. This hold will prevent the release of a student’s university transcript.
Responsible Office
Student Loans
Contact Information
253-535-8056
Financial Hold
If a student account is past due, a financial hold will be placed on the account. This hold will prevent a student’s class registration.
Responsible Office
Student Accounts
Contact Information
253-535-7115
In School Promissory Note Hold
Please contact the Student Accounts Office.
Responsible Office
Student Accounts
Contact Information
253-535-7115
International Hold
An International Hold is for international students who failed to comply with immigration or academic related requirements. For example, a hold will be placed on a new student’s record who fails to do a physical check in with International Student Services and brings in their immigration related documents.
Responsible Office
Office of International Student Services
Contact Information
253-535-7264
Junior Review Hold
Students who have not submitted the Junior Review form are not allowed to register until the form is submitted to the Registrar’s Office.
Responsible Office
Registrar’s Office
Contact Information
253-535-7131
Medical Hold
A medical hold prevents a student from registering if Health Center has not received the Medical History Form or if the student does not have the necessary immunizations.
Responsible Office
Health Center
Contact Information
253-535-7337
Monthly Payment Plan Hold
If a Nelnet Monthly Payment Plan is past due, a monthly payment plan hold will be placed on the account. This hold will prevent registration.
Responsible Office
Business Office Cashier
Contact Information
253-535-7117
No Address Hold
All students are required to keep a current permanent address with the university. If mail becomes undeliverable, an address hold will be placed on a student’s account.
Responsible Office
Student Financial Services
Contact Information
253-535-7161
Non-Sufficient Funds Hold
Any student who has written two non-sufficient funds checks or has had checks returned for other reasons will be permanently placed on a Non-Sufficient Funds Hold. Any student with this hold is prohibited from writing checks to any university department.
Responsible Office
Business Office Cashier
Contact Information
253-535-7117
Out-of-School Promissory Note Hold
Responsible Office
Student Accounts
Contact Information
253-535-7115
Payment Option Hold
All students are required to sign an online payment contract and select a payment option for each academic year they attend.
Responsible Office
Student Financial Services
Contact Information
253-535-7161
Residential Life Hold
A Residential Life Hold is put on if a student has an outstanding requirement or document.
Responsible Office
Residential Life
Contact Information
253-535-7200
Restricted from Campus Hold
PLU Campus Safety can place a Restricted from Campus Hold on a student. This restricts the student from access to any university property and privileges.
Responsible Office
Campus Safety
Contact Information
253-535-7441
Student Life Hold
Responsible Office
Student Rights and Responsibilities
Contact Information
Connie Gardner: 253-535-7018
Study Away Hold
Responsible Office
Wang Center for Global and Community Engaged Education
Contact Information
253-535-7577
Transcript Hold (from other institution)
Students must submit official final transcripts to the Registrar’s office as part of their Admissions In-processing. Registration is not allowed until the transcript is received.
Responsible Office
Registrar’s Office
Contact Information
253-535-7131
Write-off Hold
Responsible Office
Student Accounts
Contact Information
253-535-7115
Veteran's Hold
Responsible Office
Student Financial Services
Contact Information
253-535-8317 or 253-535-8029
For description on holds not listed, you may contact the Office of Student Financial Services for assistance. {NEEDS TO BE CHECKED}
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