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Denise Biddinger Associate Director of Print Production, Mail Services, and Customer Service Center Phone: 253-535-7434 Email: biddindj@plu.edu Office Location:Printing & Mail Services Office Hours: (On Campus) Monday - Thursday: 7:30 am - 12:00 pm (On Campus) Monday - Thursday: 1:00 pm - 4:30 pm (Off Campus) Fri: By Appointment Biography Biography Denise Biddinger joined the staff in February 2010 as the customer service representative. Her last position was general manager at A&K Mailing

Emphasis or Expertise Marketing Finance Interface Marketing Analytics Customer Relationship Management Selected Publications Selected Publications and Presentations Professional Memberships/Organizations American Marketing Association Biography Dr. Kyoungnam Catherine Ha earned a Ph.D. in Marketing, University of Washington. She is Assistant Professor of Marketing and teaches undergraduate, graduate, and executive MBA programs. Her research focuses on two primary areas (1) marketing-finance interface

David Rebar Director for User Services / Instructional Technologies Phone: 253-535-7463 Email: rebardm@plu.edu Office Location:Mortvedt Library - Room 25 Office Hours: Mon - Fri: 8:00 am - 5:00 pm Employed: 20 Years Professional Biography Personal Education B.A., Business Administration, Western Washington University, 2000 Areas of Emphasis or Expertise Technology Services and Support Instructional Technologies Responsibilities Provides leadership for four service teams of User Services

Cosette Pfaff, M.S. Resident Instructor of Business Phone: 253-535-7244 Email: pfaffcm@plu.edu Curriculum Vitae: View my CV Biography Biography Cosette Pfaff brings 25+ years of business practitioner experience, working on both the revenue generating and operational side of business and has a passion for growing healthy organizations. She specializes in performance coaching and training with individuals and teams in the areas of revenue generation, customer service/retention strategies

Melanie Kingsley Systems Administrator and Service Manager Phone: 253-535-7188 Email: mkingsley@plu.edu Office Location:Mortvedt Library - Room 24 Office Hours: (On Campus) Mon - Fri: 8:00 am - 5:00 pm Professional Education B.A., Business Administration, Western Washington University

departments at Brown University, Adams State University, and Endicott College. He additionally has corporate experience at the Nike World Headquarters working in their golf and SPARQ divisions in customer relations and events. With a passion for student development, Thompson has used his Nike experience to creatively market and unite the campus community through recreational programming and events. Thompson earned a bachelor of science degree in sports management from Endicott College in 2007 and was a

Matt Young Fiction, Nonfiction Biography Biography Matt Young  is the author of the memoir, Eat the Apple (Bloomsbury, 2018), and the novel, End of Active Service (Bloomsbury, 2024). His stories and essays have appeared in TIME, Granta, Tin House, Catapult, and The Cincinnati Review among other publications. He is the recipient of fellowships from Words After War and The Carey Institute for Global Good, and teaches composition, literature, and creative writing at Centralia College in Washington

the Baghdad ER and the Stop the Bleeding 31 st Combat Support Hospital, The Come as You Are War, Stories of the Baghdad ER and the Stop the Bleeding 31 st Combat Support Hospital, National Teaching Institute, Anaheim, CA (May 2006) Biography Military Education Command General Staff College Combined Arms Staff and Service School Nurse Manager Leadership Development Course Combat Care Casualty Course Army Nurse Corps Critical Care Nursing Course

Angenette originally came to PLU in 2018 as the Parkland Education Initiative Coordinator while serving as an AmeriCorps VISTA at the Center for Community Engagement and Service. In 2019, she joined the Center for Professional Continuing Education as a Program Coordinator in the Center for Continued Nursing Learning, and then transitioned while still in GPCE to Program Manager, working on programs such as Summer Sessions, IPP, and several professional development offerings through Continuing Education

, improving access to care, evidence-based care, and trauma and emergency medicine Current Practice Wellness Made Easy Primary Care Provider Grants HRSA ANEW – Grant Coordinator Professional Awards Sigma Theta Tau – Nursing Honor Society, Meritorious Service Medal, Army Commendation Medal x6, Army Achievement Medal, National Defense Service Ribbon, Iraq Campaign Medal (2), Afghanistan Campaign Medal, Global War on Terror-Service.