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Quality Management, Pacific Lutheran University, 1993 Areas of Emphasis or Expertise Marketing Consumer Behavior & Decision Making Marketing Strategy & Planning Nonprofit Organizations/Marketing Effective Branding & Narratives (Business & Nonprofits) Global/Social Impact Projects & Transformative Change Accolades Emerald Insights Citations of Excellence Research Award for Impactful Research (2016) Excellence in Teaching Award, PLU School of Business (2016) LIVE UNITED Service & Leadership Award

Quality Management, Pacific Lutheran University, 1993 Areas of Emphasis or Expertise Marketing Consumer Behavior & Decision Making Marketing Strategy & Planning Nonprofit Organizations/Marketing Effective Branding & Narratives (Business & Nonprofits) Global/Social Impact Projects & Transformative Change Accolades Emerald Insights Citations of Excellence Research Award for Impactful Research (2016) Excellence in Teaching Award, PLU School of Business (2016) LIVE UNITED Service & Leadership Award

, including onboarding, acculturation, performance management, and succession planning. Expertise as an executive coach, internal consultant, and master trainer who drives for high impact business results and ROI. Inspired and down to earth facilitator and presenter for audiences of all makes and sizes, with a strong passion for personal growth and breakthrough. Talented at forging deep and trusting relationships with employees at all levels of an organization in order to perform as an impactful and

. Before coming to PLU, she lived in Boston, Hanover, NH and New York City. Jenny teaches American literature from 1860 to the present, with a special emphasis on the representation of race, gender and sexuality in fiction written after 1945.  She also teaches a Writing 101 course on water, politics and place for the First Year Experience Program. Her research traces the development of narratives of affiliation in the post-1960 North American novel. In their depiction of alternative forms of loving

Kirsten Kreis, B.A. Business Outreach Director Phone: 253-535-8102 Email: kirsten.kreis@plu.edu

Kirsten Kreis, B.A. Business Outreach Director Phone: 253-535-8102 Email: kirsten.kreis@plu.edu

Cosette Pfaff, M.S. Resident Instructor of Business Phone: 253-535-7244 Email: pfaffcm@plu.edu Curriculum Vitae: View my CV Biography Biography Cosette Pfaff brings 25+ years of business practitioner experience, working on both the revenue generating and operational side of business and has a passion for growing healthy organizations. She specializes in performance coaching and training with individuals and teams in the areas of revenue generation, customer service/retention strategies

Alex McCauley Visiting Assistant Professor of English Phone: 253-535-8277 Email: apm@plu.edu Office Location: Hauge Administration Building - 201-D Professional Education Ph.D., English, University of Washington, 2020 M.A., English, University of Washington, 2015 B.A., English, Seattle Pacific University, 2010 Areas of Emphasis or Expertise Environmental and Ecocritical approaches Narratives of Empire British and Global Literatures

Allison Ragasa, MBA, PMP Email: allison.ragasa@plu.edu Curriculum Vitae: View my CV

Bobby Burger, MBA Email: bobby.burger@plu.edu Curriculum Vitae: View my CV