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Jeffrey Roberts Social Media and Content Manager he/him Phone: 253-535-7221 Email: jeffrey.roberts@plu.edu Status:Working Hybrid Professional Biography Education Bachelor of Arts, Theology, Communications, California Lutheran University, 2018 Areas of Emphasis or Expertise Social Media Strategy Digital Storytelling Online Community Management Marketing Analytics Crisis Communications Biography Jeffrey is a dynamic storyteller with a passion for all things social media. As social media and

Qin Zhang, Ph.D. Associate Professor Phone: 253-535-7253 Email: zhangqc@plu.edu Office Location: Morken Center for Learning & Technology - 319 Curriculum Vitae: View my CV Professional Biography Education Ph.D., Marketing, Washington University in St. Louis M.S.B.A, Marketing, Washington University in St. Louis B.S., International Finance, Tsinghua University, China Areas of Emphasis or Expertise Retailing Basket Data Analysis Social Networks Social Media Promotions Dynamic Choice Modeling

Qin Zhang, Ph.D. Associate Professor Phone: 253-535-7253 Email: zhangqc@plu.edu Office Location: Morken Center for Learning & Technology - 319 Curriculum Vitae: View my CV Professional Biography Education Ph.D., Marketing, Washington University in St. Louis M.S.B.A, Marketing, Washington University in St. Louis B.S., International Finance, Tsinghua University, China Areas of Emphasis or Expertise Retailing Basket Data Analysis Social Networks Social Media Promotions Dynamic Choice Modeling

Sam O’Hara UI/UX Designer Phone: 253-535-7436 Email: oharasm@plu.edu Status:Working Hybrid Website: http://samofsorts.com/ Employed: 7 Years Professional Education B.A., New Media, Western Washington University, 2003 M.B.A, Pacific Lutheran University, 2016 Areas of Emphasis or Expertise User Experience Design Web Design Front End Web Development Social Media Graphic Design Video Professional Memberships/Organizations American Marketing Association , (2015 - Present)

Qin Zhang, Ph.D. Associate Professor Phone: 253-535-7253 Email: zhangqc@plu.edu Office Location: Morken Center for Learning & Technology - 319 Curriculum Vitae: View my CV Professional Biography Education Ph.D., Marketing, Washington University in St. Louis M.S.B.A, Marketing, Washington University in St. Louis B.S., International Finance, Tsinghua University, China Areas of Emphasis or Expertise Retailing Basket Data Analysis Social Networks Social Media Promotions Dynamic Choice Modeling

Culture and Mass Media Accolades Faculty Excellence Award in Advising 2015-2016, Pacific Lutheran University Karen Hille Phillips Regency Advancement Award Recipient 2015-2016, Pacific Lutheran University The Fragile American: Hardship and Financial Troubles in the 21st Century